Learn about zvy2's Terms and Conditions

Welcome to the zvy2 platform. These terms and conditions ("Terms") form a legal agreement between you and zvy2. By using this platform, creating an account, or using any service, you are considered to have agreed to these terms.

zvy2 is an online casino and sports betting platform for players in Bangladesh. We provide a safe and reliable environment by following SSL encryption and fair play principles.

If you do not agree with any part of these terms, please stop using the zvy2 platform and contact our support team to close your account.

2.1 Eligibility Requirements

To open an account on zvy2, you must meet the following conditions:

• 1 You must be at least 21 (twenty-one) years of age.
• 2 You must not be a resident of any country or region where online gaming is completely prohibited.
• 3 You are opening the account for yourself as an individual, not on behalf of anyone else.
• 4 You have not previously had an account on zvy2 that was closed or suspended.
• 5 You will provide accurate and truthful information at the time of registration.

2.2 One Account Policy

Each person may open only one account. Creating multiple accounts is strictly prohibited. If it is proven that a person is operating multiple accounts, zvy2 reserves the right to cancel all accounts and confiscate the funds.

2.3 Account Verification

zvy2 may request to verify your identity and age at any time. A national ID card, passport, or other government-issued document may need to be submitted for verification. Withdrawal access may be limited until verification is complete.

3.1 Deposit

The following payment methods can be used to deposit funds into zvy2: bKash, Nagad, Rocket, Upay and bank transfer (e.g., Dutch-Bangla Bank, Islami Bank, BRAC Bank).

• Minimum deposit amount: ৳300 (per method).
• Deposits are generally credited to your account instantly.
• You must use a payment method registered in your own name; deposits from third-party accounts are not accepted.
• If you experience any issues with the deposit process, please contact the support team.

3.2 Withdrawal

Your winnings can be withdrawn using the same payment method used to make the deposit.

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing time: typically 10–45 minutes.
• Your account verification must be complete before submitting a withdrawal request.
• Wagering requirements must be met to withdraw bonus funds (see the bonus section below).

4.1 Welcome Bonus

New members on zvy2 will receive a 100% bonus on their first deposit, up to ৳10,000. For example, depositing ৳1,000 will earn a ৳1,000 bonus, making the total balance ৳2,000.

4.2 Wagering Requirements

Wagering requirements must be met to withdraw bonus funds. Wagering is calculated on the bonus amount only (not deposit + bonus).

• Wagering requirement: bonus amount × 25 times.
• Example: ৳1,000 bonus × 25 = a total of ৳25,000 must be wagered before withdrawing bonus winnings.
• A specific time limit may apply to complete the wagering requirements.

4.3 General Bonus Terms

• 1 Each player is eligible to receive one welcome bonus.
• 2 To benefit from the bonus, you must start playing immediately after activating it.
• 3 Attempting to claim bonus benefits from multiple accounts or shared household devices may result in bonus cancellation.
• 4 zvy2 reserves the right to modify or cancel any bonus offer.
• 5 Bonuses may be withheld or cancelled if fraudulent activity is suspected.

5.1 Fair Play Rules

All games on zvy2 are operated on the basis of fair play principles. Our platform offers games from various world-class providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, and Ezugi.

5.2 Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Playing games using software, bots, or automated programs.
• Exploiting any software bug or glitch in a game to gain an unfair advantage.
• Colluding or engaging in match-fixing with other players.
• Using the platform for money laundering or illegal financial transactions.
• Operating an account using a false identity or someone else's identity.

5.3 Technical Issues

If a game is interrupted mid-session due to server outage, internet connectivity issues, or other technical reasons, zvy2 will attempt to resolve the situation. However, zvy2 is not liable for any losses caused by technical errors.

6.1 VIP Tiers

zvy2's VIP program has five tiers, each offering weekly cashback benefits:

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.4% cashback per week.
• Gold: Up to 0.6% cashback per week.
• Platinum: Up to 0.8% cashback per week.
• Diamond: Up to 1.0% cashback per week.

6.2 VIP Tier Upgrade Conditions

zvy2 will promote you to a higher VIP tier based on your playing activity and deposit amount. Cashback will be automatically added to your account each week. zvy2 reserves the right to change VIP terms and conditions.

zvy2 believes in responsible gaming. We want our platform to be a safe source of entertainment for everyone.

• You can set deposit limits for yourself.
• You can suspend your account for a set period of time for a temporary break.
• Contact the support team for permanent self-exclusion.
• Detailed information on gaming addiction is available on our Responsible Gaming page.

8.1 Account Closure by zvy2

zvy2 may suspend or permanently close your account without prior notice in the following circumstances:

• 1 Violating any clause of these terms.
• 2 Registering with false information.
• 3 Involvement in fraudulent activity.
• 4 Suspicion of account hacking or a security breach.
• 5 For any legal or regulatory reason.

8.2 Account Closure by the User

If you wish to permanently close your account, please email [email protected]. Make sure to withdraw any remaining funds before the account is closed.

zvy2 is committed to protecting your personal information. We keep all data secure using SSL encryption technology. Your information will never be sold to third parties.

To learn about our detailed privacy policy, visit the Privacy Policy page.

• All transactions are secured through SSL encryption.
• Your payment information is not stored on our servers.
• Personal information is used solely for service improvement and verification.

zvy2 is not liable for the following:

• 1 Losses caused by issues with your internet connection or device.
• 2 Software errors from third-party game providers.
• 3 Service interruptions caused by unexpected technical problems.
• 4 Unauthorized access to your account resulting from your own negligence.

zvy2 always strives to provide a safe and reliable environment. We are committed to resolving any technical issues quickly.

zvy2 reserves the right to change, add to, or amend these terms at any time. For significant changes, we will make every effort to notify you by email or through a notification on the platform.

Continuing to use the platform after updated terms have been published will be considered your acceptance of the new terms. We therefore recommend visiting this page regularly.

Our 24/7 support team is always ready to help you learn more about zvy2's terms and conditions or resolve any issue.

• Live Chat: Instant support, 24/7.
• Email: [email protected] — support in Bengali and English.

Visit our other informative pages: FAQ, Privacy Policy, Responsible Gaming and About Us.